Shipping Policy

Thank you for visiting and shopping at Powersupplymall.com. Following are the terms and conditions that constitute our shipping policy.

Q: Shipping rate & Delivery estimates

A:     FREE WORLDWIDE SHIPPING OVER US$100

Shipping charges for your order will be calculated and displayed at checkout if shipping below US$100.
Delivery delays can occasionally occur, due to custom or freight forwarding issues. 


Q: Shipment processing time

A:     All orders are processed within 24~48 hours.Orders are not shipped or delivered on weekends or public holidays.If the unlikely event would  happen, where we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.If there will be a significant delay in shipment of your order, we will contact you via email or phone.


Q: Shipment to P.O. boxes or APO/FPO addresses

A:     Powersupplymall.com does NOT ship to PO BOX addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses, unfortunately; we are exploring options to better handle this situation.


Q: Shipment to P.O. boxes or APO/FPO addresses

A:     Powersupplymall.com does NOT ship to PO BOX addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses, unfortunately; we are exploring options to better handle this situation.


Q: Shipment confirmation & Order tracking

A:     You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours of the dispatch of the order.


Q: Customs, Duties and Taxes

A:     Powersupplymall.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.). 


Q: Damages

A:     Powersupplymall.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.Please keep all packaging materials and damaged goods before filing a claim.